Using VersionOne

What organizations are already using VersionOne?

VersionOne has been selected and successfully deployed by over 30,000 teams in over 170 countries around the world, and more than 40 Fortune 100 companies using agile software development and scrum development practices. Our customers include many of the leading technology organizations in the world. View a sample list of VersionOne customers.

What do VersionOne's agile life cycle management solutions provide?

VersionOne helps development teams consistently deliver software faster by simplifying and streamlining agile planning and tracking processes. Built specifically for agile, including Scrum, XP, AgileUP, DSDM and other hybrid agile methodologies, VersionOne provides the most feature-rich, easy-to-use agile project management tools available.

Why choose VersionOne?

Agile teams around the world select VersionOne to help their organizations scale agile faster, easier, and smarter. Click here to find out why: http://www.versionone.com/Why_VersionOne/

Are VersionOne applications only for project managers and developers?

No, VersionOne applications support the entire team including developers, testers, product owners, project managers, product managers, scrummasters, customers and software executives. Using VersionOne, the team can work together to easily coordinate project plans, priorities and progress.

What is the difference between VersionOne Team, Enterprise and Ultimate Editions? How do I know which Edition is appropriate for my company and team?

Team Edition Team Edition is the industry's #1 agile management tool. VersionOne's simple spreadsheet and whiteboard style user interface is the perfect way to get started with agile. Enterprise Edition is the perfect solution for experienced, multi-team, multi-project organizations. It supports the entire range of product planning, tracking, collaboration and reporting activities that help teams rapidly scale their agile initiatives. Ultimate Edition provides all of the functionality of the Enterprise Edition plus agile portfolio management, product road mapping, regression test management, customer idea management and custom reporting and analytics. Compare VersionOne editions.

VersionOne Team Edition

What is VersionOne Team Edition?

VersionOne Team Edition combines VersionOne's industry-leading agile project management expertise with the needs of smaller teams that are new to agile. Team Edition offers key planning, tracking, collaboration and reporting features. View a complete list of Team Edition features.

We are currently using spreadsheets, index cards, and whiteboards to plan and manage projects. How can we use VersionOne Team Edition to supplement them?

Though these tools can help teams get started with agile, they are not easily scalable, especially when trying to share your data with remote team members. VersionOne Team Edition is ideal for small teams that are new to agile and focuses on team collaboration, continuous planning and iterative delivery. Team Edition's intuitive user interface and straightforward workflow make it easy for your team to get started quickly and share status, ask questions, and gain context.

Can I upgrade from VersionOne Team Edition to Enterprise or Ultimate Edition?

Yes. For information on how to upgrade from Team Edition to Enterprise or Ultimate Edition simply contact .

VersionOne Enterprise Edition

What is VersionOne Enterprise Edition?

VersionOne Enterprise Edition covers the full life cycle of agile methodologies from the first idea entered into the product backlog to the project's final completion and delivery. Enterprise Edition facilitates all phases of planning, scheduling, collaborating, tracking and reporting for projects, releases, iterations, stories, defects, tasks, tests, teams and team members. View a complete list of Enterprise Edition features.

How do I purchase VersionOne Enterprise Edition?

To purchase Enterprise Edition, simply contact .

Our organization has many projects. Will VersionOne Enterprise Edition allow us to host all our projects on a single VersionOne server?

Yes, Enterprise Edition offers a fully customizable project hierarchy that can manage multiple projects and relationships, including projects, releases, departments, organizations, geos, clients, customers, partners and vendors.

Does VersionOne Enterprise Edition provide metrics to help forecast release completion?

Yes, Enterprise Edition offers Intelligent Release Forecasting that calculates the number of iterations required to complete a release and allows for "what-if" scenario planning.

Can I try VersionOne Enterprise Edition on a trial basis with my data before I buy it?

Yes, a free 30-day product evaluation is available for Enterprise Edition and includes unlimited users and dedicated support for customers with defined pilot projects.

Why would I choose VersionOne Enterprise Edition on-demand?

The on-demand Enterprise Edition is multi-instance, meaning you do not share your database with any other customers, your application process is completely isolated and your database is backed up independently. This makes our application very 'portable', as all data and configuration is contained within the database so you can easily move it from on-site to on-demand or vice-versa or from one server to another.

Can I change my subscription from VersionOne Enterprise Edition to Team Edition?

Once you have purchased Enterprise Edition, you cannot downgrade your account during the contract period. Once your contract has expired, you can use Team Edition but you will not be able to retain any of your data including reporting, history, custom settings, etc.

Is the VersionOne Community Edition being discontinued?

While teams using Community Edition will still be able to use their accounts, all new customers will be able to access the Team Edition for free.

VersionOne Ultimate Edition

What is VersionOne Ultimate Edition?

VersionOne Ultimate Edition contains all of the functionality of the Enterprise Edition with additional features including agile portfolio management, product roadmapping, regression test management, customer idea management and custom reporting and analytics.

How do I purchase Ultimate Edition?

To purchase Ultimate Edition, simply contact .

Our organization has many projects. Will VersionOne Ultimate Edition allow us to host all our projects on a single VersionOne server?

Yes, Ultimate Edition offers a fully customizable project hierarchy that can manage multiple projects and relationships, including projects, releases, departments, organizations, geos, clients, customers, partners and vendors.

Does VersionOne Ultimate Edition provide metrics to help forecast release completion?

Yes, Ultimate Edition offers Intelligent Release Forecasting that calculates the number of iterations required to complete a release and allows for "what-if" scenario planning.

Can I try VersionOne Ultimate Edition on a trial basis with my data before I buy it?

Yes, we do offer a trial version of Ultimate Edition to qualified prospects. For more information contact .

Why would I choose VersionOne Ultimate Edition on-demand?

The on-demand Ultimate Edition is multi-instance. Your database will not be shared with any other customers, your application process is completely isolated and your database is backed up independently. This makes VersionOne very portable -- all data and configuration is contained within the database so you can easily move it from on-site to on-demand, or from one server to another.

How do I upgrade from VersionOne Enterprise Edition to Ultimate Edition?

To upgrade from Enterprise Edition to Ultimate Edition, simply contact

Pricing

How much is VersionOne Team Edition?

It is free for up to 10 users. For more than 10 users it is $995 a year.

How much is VersionOne Enterprise Edition?

VersionOne Enterprise Edition is available on a subscription basis for $29 per user per month, which includes full support, upgrades and maintenance. Perpetual licenses are also available for $595 (plus annual support & maintenance) per user. Please contact to obtain a quote.

How much is VersionOne Ultimate Edition?

VersionOne Ultimate Edition is available on a subscription basis for $39 per user per month, which includes full support, upgrades and maintenance. Perpetual licenses are also available for $795 (plus annual support & maintenance) per user. Please contact to obtain a quote.

Can I purchase VersionOne Enterprise or Ultimate Editions on a month-to-month basis?

Enterprise and Ultimate Editions are available with an annual commitment only.

Support & System Requirements

How do I access my VersionOne subscription?

VersionOne offers both on-demand (hosted) and on-site (local deployment) options for Enterprise and Ultimate Editions. If you choose the on-demand option, you will receive an email with the URL to access your account, your username and temporary password. There is no additional hardware or software to buy, install, or maintain.

If you choose the on-site deployment option for either Enterprise or Ultimate Editions, you will need to do the following:

• Verify the server meets the minimum system requirements
• Install VersionOne
• Verify the installation

What are the system requirements? Does my organization need special hardware or software to run VersionOne?

See below for minimum system requirements for Team, Enterprise and Ultimate Editions:

Server

• Operating System - Windows 2003, 2008, 2008 R2 32-bit (x86) or 64-bit (x64)
• Web/Application Server – Internet Information Server (IIS) 6, or 7, 7.5 with ASP.Net installed
• Framework – Microsoft .NET 4.0
• Database – Microsoft SQLServer 2005, 2008*, 2008 R2 SP1 with full text search component
• Processor – 2 GHz
• Memory – 2 GB RAM

* SQL 2008 must be patched to a minimum of version 10.0.1767. See VersionOne knowledge base article Q11425 for more information

Web Client

• Browser – Internet Explorer 8, 9; Mozilla Firefox 10; Chrome 16; Safari 5
• Operating System: Windows (XP, 2003, 2008, 7)
  Mac OS 10.3+
  
• Processor – 1 GHz
• Memory – 512 MB RAM

What involvement is required from my company's IT department?

VersionOne applications require little to no IT support depending on how you choose to deploy the tool. VersionOne's on-demand deployments are accessed via a standard web browser and do not require IT involvement to implement or maintain your account. On-site deployments take less than 5 minutes to set up, and applying updates takes about the same amount of time. A DBA should be capable of minimal database maintenance and scheduling daily backups.

What is included in my support and maintenance fee?

VersionOne Team Edition includes email and web-based support as well as multiple major upgrades and minor point releases each year. VersionOne Enterprise and Ultimate Editions include telephone, email and web-based support as well as multiple major upgrades and minor point releases each year.

Is there a step-by-step guide for installing VersionOne?

Yes, the installation guide is included with the download file when you first receive VersionOne to install locally. The VersionOne Community Site also has links to training resources, product tours, quick start checklists and many other support tools.

Is training available?

Yes, VersionOne offers a wide range of product and agile training classes designed for key roles in your organization. In addition, self-guided training is available at any time on the VersionOne Community Site for all Editions.

What organizational configurations does VersionOne support? For example, can I have multiple teams working against a single product backlog?

VersionOne applications support all agile organizational configurations and delivers standard as well as customized reporting capabilities. Specifically, VersionOne Enterprise and Ultimate Editions support cross-project teams that can be set up to segment workload on large projects and provides the ability to track each team's progress separately or collectively.

How do I receive upgrades to my VersionOne application?

We will notify you by email of any upgrades to your VersionOne account. If you are using the on-demand version, you will automatically access new features and enhancements when you login to your account. If you are using the on-site version, you will be notified to download the latest updates from the VersionOne Community Site.

How can I request new features?

If you have an idea for a new feature or enhancement that you would like to see included in our products and services, please add it to IdeaSpace. IdeaSpace is VersionOne's open communication forum where you can share your ideas with VersionOne and other customers, provide input about VersionOne's products and services and let us know what new features you think are most important.

How scalable is VersionOne?

VersionOne is very scalable. Enterprise and Ultimate Editions provide out-of-the-box agile workflows that scale within and across large, multi-team as well as multi-phased projects. Enterprise and Ultimate Editions support a fully customizable project hierarchy, cross-project teams, intelligent release forecasting, customizable dashboards and more than 50 built-in reports.

I want to integrate external applications or reports with VersionOne. Is that possible?

Yes, the VersionOne Platform is an open-source toolkit for building applications that integrate with VersionOne. Available integrations include Bugzilla, Eclipse, FitNesse, Jira, HP Quicktest Pro, Subversion, CruiseControl and Visual Studio. View a complete list of VersionOne integrations.

What is the VersionOne architecture?

VersionOne uses a classic web-based, multi-tiered architecture: client browser displaying rich web 2.0 content, served by the application from a web server, persisting all data in a SQL Server database on a database server. This allows the application to be deployed with the web and database servers on the same machine or distributed for scalability/security reasons.

Can I use my own database system with VersionOne?

VersionOne applications require Microsoft SQL Server only, but the server does not need to be dedicated. MS does have a free version, named SQL Server Express.

How many servers can I install the VersionOne software on?

You can install the application on one web server only.

If a VersionOne username is no longer valid for some reason (i.e., an employee leaves my organization), do I lose that user license?

No, you can inactivate that user to maintain history in the system, and free up the license for another user.

What happens if the VersionOne servers go down?

The application cannot be accessed during scheduled and non-scheduled downtimes, but no data will be lost or compromised. All actions are transacted, so any that are interrupted mid-transaction will roll back, preserving data integrity.

General Agile

Do you use agile methodologies at VersionOne?

VersionOne uses agile methodologies in development of our products and across the company. Our teams use VersionOne planning and tracking tools internally to consistently deliver working software quicker, easier and with higher quality.

How do I track progress without a Gannt chart?

VersionOne supports essential agile reports including Burndown reports and Project Summaries. A Burndown report shows the team's remaining To Dos and completed work as they progress through a project, release and iteration. Burndown reports are available in all Editions.

Where can I find general agile resources and information?

For detailed information on agile development methodologies, benefits and practices, please visit the Agile 101 section of our website. Or check out Agile Sherpa, a new go-to guide for all things agile.