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"All of engineering is run through V1: Agile Enterprise - literally every part of the development process uses it. It keeps us organized, aligned, and moving rapidly."
Jeromy Wilson
Director of Product Management
Alpha Bay Corporation

FAQs

Using VersionOne | V1: Agile Team | V1: Agile Enterprise | Pricing

Support & System Requirements | General Agile

Using VersionOne
Q: What organizations are already using VersionOne?
A: VersionOne has been selected and successfully deployed by over 10,000 teams (70,000+ users) around the world and more than 40 Fortune 100 companies using agile software development and scrum development practices. View a sample list of VersionOne customers.

Q: What does VersionOne's Agile lifecycle management solution provide?
A: VersionOne helps development teams consistently deliver software faster by simplifying and streamlining Agile planning and tracking processes. Built specifically for Agile, including Scrum, XP, AgileUP, DSDM and other hybrid Agile methodologies, VersionOne provides the most feature-rich, easy-to-use Agile project management tools available.

Q: Are VersionOne applications only for project managers and developers?
A: No, VersionOne applications support the entire team including developers, testers, product owners, project managers, product managers, scrummasters, customers and software executives. Using VersionOne, the team can work together to easily coordinate project plans, priorities and progress.

Q: What is the difference between V1: Agile Enterprise and V1: Agile Team? How do I know which product is appropriate for my company and team?
A: V1: Agile Enterprise is a comprehensive, scalable management solution that supports multiple teams, projects and sites. V1: Agile Team focuses on core Agile concepts and is an ideal solution for a small team that is new to Agile. Compare VersionOne Tools.

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V1: Agile Team
Q: What is V1: Agile Team?
A: V1: Agile Team combines VersionOne's industry-leading Agile project management expertise with the needs of smaller teams that are new to Agile. V1: Agile Team offers key planning, tracking, and reporting features. View a complete list of V1: Agile Team features.

Q: We are currently using spreadsheets, index cards, and whiteboards to plan and manage projects. How can we use V1: Agile Team to supplement them?
A: Though these tools can help teams get started with Agile, they are not easily scalable, especially when trying to share your data with remote team members. V1: Agile Team is ideal for small teams that are new to Agile and focuses on team collaboration, continuous planning and iterative delivery. V1: Agile Team's intuitive user interface and straightforward workflow make it easy to get started quickly.

Q: Why would I choose V1: Agile Team on-demand?
A: The on-demand format allows you to focus on development vs. setting up and maintaining the servers and other supporting infrastructure. In addition, VersionOne will upgrade the application for you when new releases are available. The on-demand V1: Agile Team implementation is multi-instance, meaning you do not share your database with any other customers, your application process is completely isolated and your database is backed up independently. This makes our application very 'portable', as all data and configuration is contained within the database so you can easily move it from on-site to on-demand or vice-versa or from one server to another.

Q: Can I upgrade from V1: Agile Team to V1: Agile Enterprise?
A: Yes, you can upgrade V1: Agile Team application to V1: Agile Enterprise at any time. Please contact sales@versionone.com.

Q: Why upgrade to V1: Agile Enterprise?
A: V1: Agile Enterprise is a comprehensive management tool that is ideal for organizations supporting multiple projects, teams and sites. Incorporating over 50 Agile metrics and reports, V1: Agile Enterprise delivers unparalleled insight into Agile projects. With customizable dashboards, an extendable project hierarchy, and configurable, methodology-specific templates for Scrum, Extreme Programming (XP), DSDM, AgileUP and hybrid methodologies. V1: Agile Enterprise is the most scalable, flexible, and informative tool available. View a complete list of V1: Agile Enterprise features.

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V1: Agile Enterprise
Q: What is V1: Agile Enterprise?
A: V1: Agile Enterprise covers the full lifecycle of Agile methodologies from the first idea entered into the product backlog to the project's final completion and delivery. V1: Agile Enterprise facilitates all phases of planning, scheduling, tracking and reporting for projects, releases, iterations, stories, defects, tasks, tests, teams and team members. View a complete list of V1: Agile Enterprise features.

Q: How do I purchase V1: Agile Enterprise?
A: To purchase V1: Agile Enterprise, simply contact sales@versionone.com.

Q: Our organization has many projects. Will V1: Agile Enterprise allow us to host all our projects on a single VersionOne server?
A: Yes, V1: Agile Enterprise offers a fully customizable project hierarchy that can manage multiple projects and relationships, including projects, releases, departments, organizations, geos, clients, customers, partners and vendors.

Q: Does V1: Agile Enterprise provide metrics to help forecast release completion?
A: Yes, V1: Agile Enterprise offers Intelligent Release Forecasting that calculates the number of iterations required to complete a release and allows for "what-if" scenario planning.

Q: Can I try V1: Agile Enterprise on a trial basis with my data before I buy it?
A: Yes, a free 30-day product evaluation is available for V1: Agile Enterprise and includes unlimited users and dedicated support for customers with defined pilot projects.

Q: Why would I choose V1: Agile Enterprise on-demand?
A: The on-demand V1: Agile Enterprise implementation is multi-instance, meaning you do not share your database with any other customers, your application process is completely isolated and your database is backed up independently. This makes our application very 'portable', as all data and configuration is contained within the database so you can easily move it from on-site to on-demand or vice-versa or from one server to another.

Q: Can I change my subscription from V1: Agile Enterprise to V1: Agile Team?
A: Once you have purchased V1: Agile Enterprise, you cannot downgrade your account during the contract period. Once your contract has expired, you can use V1: Agile Team but you will not be able to retain any of your data including reporting, history, custom settings, etc.

Q: Is the V1: Agile Enterprise Community Edition being discontinued?
A: While teams using Community Edition will still be able to use their accounts, all new customers will be able to access V1: Agile Team for free.

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Pricing
Q: How much is V1: Agile Team?
A: It's free for the 1st year. After the first year (for teams larger than 10 users) it is $995.00.

Q: How much is V1: Agile Enterprise?
A: V1: Agile Enterprise is available on a subscription basis for $29 per user per month, which includes full support, upgrades and maintenance. Perpetual licenses are also available for $595 per user for V1: Agile Enterprise. Please contact sales@versionone.com to obtain a quote.

Q: Can I purchase V1: Agile Enterprise on a month-to-month basis?
A: V1: Agile Enterprise is available with an annual commitment only.

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Support & System Requirements
Q: How do I access my VersionOne subscription?
A:

VersionOne offers both on-demand (hosted) and on-site (local deployment) options for both V1: Agile Enterprise and V1: Agile Team. If you choose the on-demand option for either V1: Agile Team or V1: Agile Enterprise, you will receive an email with the URL to access your account, your username and temporary password. There is no additional hardware or software to buy, install, or maintain.

If you choose the on-site deployment option for either V1: Agile Team or V1: Agile Enterprise, you will need to do the following:

  1. Verify the server meets the minimum system requirements
  2. Install VersionOne
  3. Verify the installation

Q: What are the system requirements? Does my organization need special hardware or software to run VersionOne?
A: See below for minimum system requirements for V1: Agile Team and V1: Agile Enterprise:

Server

  • Operating System - Windows 2003, 2008
  • Web/Application Server - Internet Information Server (IIS) 6, or 7 with ASP.Net installed
  • Framework - Microsoft .NET 3.5
  • Database - Microsoft SQLServer 2005, 2008 with full text search component
  • Processor - 2 GHz
  • Memory - 2 GB RAM

Web Client

  • Browser - Internet Explorer 7, 8 or Mozilla Firefox 3.0, 3.5
  • Operating System: Windows (XP, 2003, 2008)
    Mac OS (10.3+ with Firefox only)
    Linux (Firefox only)
  • Processor - 1 GHz
  • Memory - 512 MB RAM

Q: What involvement is required from my company's IT department?
A: VersionOne's applications require little to no IT support depending on how you choose to deploy the tool. VersionOne's on-demand deployments are accessed via a standard web browser and do not require IT involvement to implement or maintain your account. On-site deployments take less than 5 minutes to set up, and applying updates the same amount of time. A DBA should be capable of minimal database maintenance and scheduling daily backups.

Q: What is included in my support and maintenance fee?
A: V1: Agile Team includes email and web-based support as well as multiple major upgrades and minor point releases each year. V1: Agile Enterprise includes telephone, email and web-based support as well as multiple major upgrades and minor point releases each year.

Q: Is there a step-by-step guide for installing VersionOne?
A: Yes, the installation guide is included with the download file when you first receive VersionOne to install locally. The VersionOne Community Site also has links to training resources, product tours, quick start checklists and many other support tools.

Q: Is training available?
A: Yes, VersionOne offers a wide range of product training options designed for key roles in your organization. In addition, self-guided training is available at any time on the VersionOne Community Site for both V1: Agile Team and V1: Agile Enterprise.

Q: What organizational configurations does VersionOne support? For example, can I have multiple teams working against a single product backlog?
A: VersionOne applications support all Agile organizational configurations and delivers standard as well as customized reporting capabilities. Specifically, V1: Agile Enterprise supports cross-project teams that can be set up to segment workload on large projects and provides the ability to track each team's progress separately or collectively.

Q: How do I receive upgrades to my VersionOne application?
A: We will notify you by email of any upgrades to your VersionOne account. If you are using the on-demand version, you will automatically access new features and enhancements when you login to your account. If you are using the on-site version, you will be notified to download the latest updates from the VersionOne Community Site.

Q: How can I request new features?
A:

If you have an idea for a new feature or enhancement that you would like to see included in our products and services, please add it to IdeaSpace.

IdeaSpace is VersionOne's open communication forum where you can share your ideas with VersionOne and other customers, provide input about VersionOne's products and services and let us know what new features you think are most important.

Q: How scalable is VersionOne?
A: VersionOne is very scalable. V1: Agile Enterprise provides out-of-the-box Agile workflows that scale within and across large, multi-teams as well as multi-phased projects. V1: Agile Enterprise supports a fully customizable project hierarchy, cross-project teams, intelligent release forecasting, customizable dashboards and more than 50 built-in reports.

Q: I want to integrate external applications or reports with VersionOne. Is that possible?
A: Yes, the V1: Agile Platform is an open-source toolkit for building applications that integrate with the VersionOne application. Available integrations include Bugzilla, Eclipse, FitNesse, Jira, HP Quicktest Pro, Subversion, CruiseControl and Visual Studio. View a complete list of VersionOne integrations.

Q: What is the VersionOne architecture?
A: VersionOne uses a classic web-based, multi-tiered architecture: client browser displaying rich web 2.0 content, served by the application from a web server, persisting all data in a SQL Server database on a database server. This allows the application to be deployed with the web and database servers on the same machine or distributed for scalability/security reasons.

Q: Can I use my own database system with VersionOne?
A: VersionOne applications require Microsoft SQL Server only, but the server does not need to be dedicated. MS does have a free version, named SQL Server Express.

Q: How many servers can I install the VersionOne software on?
A: You can install the application on one web server only.

Q: If a VersionOne username is no longer valid for some reason (i.e., an employee leaves my organization), do I lose that user license?
A: No, you can inactivate that user to maintain history in the system, but free up that license to use by another user.

Q: What happens if the VersionOne servers go down?
A: The application cannot be accessed during scheduled and non-scheduled downtimes, but no data will be lost or compromised. All actions are transacted, so any that are interrupted mid-transaction will roll back, preserving data integrity.

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General Agile
Q: Do you use Agile methodologies at VersionOne?
A: VersionOne uses Agile methodologies in development of our products and across the company. Our teams use VersionOne planning and tracking tools internally to consistently deliver working software quicker, easier and with higher quality.

Q: How do I track progress without a Gannt chart?
A: VersionOne supports essential Agile reports including Burndown reports and Project Summaries. A Burndown report shows the team's remaining To Dos and completed work as they progress through a project, release and iteration. Burndown reports are available in both V1: Agile Team and V1: Agile Enterprise.

Q: Where can I find general Agile resources and information?
A: For detailed information on Agile development methodologies, benefits and practices, please visit the VersionOne 'Agile 101' section.

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